We usually dispatch orders within 1–2 working days. We always aim to get things out quickly. If for any reason it’s going to take longer, we’ll let you know.

You can choose from three UK delivery options at checkout:

Standard Economy – £1.65
Sent by Royal Mail 2nd Class. This is our lowest-cost delivery option and is not tracked.

Royal Mail Tracked 48 – £3.95
Usually delivered within 2–3 working days after dispatch, with full Royal Mail tracking and delivery updates.

Express – Royal Mail Tracked 24 – £4.95
Usually delivered the next working day after dispatch, although please allow 1–2 working days. This is not a guaranteed next-day service.

Yes. Spend over £64 in a single order and your delivery is FREE.

Free delivery orders are sent using Royal Mail Tracked 48.

Our £1.65 Standard Economy service is sent by Royal Mail 2nd Class and does not include tracking.

Royal Mail Tracked 48 and Express Tracked 24 include full tracking and delivery updates, so you can follow your order through Royal Mail and receive updates about your delivery.

We’ll send you an email when your order has been dispatched.

If you’ve selected Royal Mail Tracked 24 or Tracked 48, your dispatch email will include your tracking information. Royal Mail may also send you further delivery updates by email and SMS.

If you can’t see your dispatch email, it’s worth checking your spam or junk folder.

If your order is being sent by Royal Mail Tracked 24 or Tracked 48, Royal Mail can provide delivery updates by email and SMS where the relevant contact details have been provided.

These can include your expected delivery date and available delivery options if you’re not going to be in.

Our Standard Economy service is untracked, so Royal Mail tracking and delivery updates aren't available with this option.

If you selected Royal Mail Tracked 24 or Tracked 48, you’ll receive tracking information when your order is dispatched.

You can use this to follow your delivery through Royal Mail Tracking.

Standard Economy orders are sent by Royal Mail 2nd Class and cannot be tracked.

For tracked orders, Royal Mail will provide information about the delivery and the options available to you.

Depending on the delivery, you may be able to nominate a safe place, arrange redelivery, change your delivery preferences or collect your parcel.

Follow the instructions in your Royal Mail email, SMS or tracking information.

Your order confirmation email will show the delivery address you provided at checkout.

Please check it carefully as soon as you receive your confirmation. Our order process is largely automated, so if you spot a mistake, contact us through our Contact Us page as soon as possible.

Possibly, but please contact us as soon as possible after placing your order.

If your order hasn’t been processed or dispatched yet, we’ll do our best to change it. Once an order has been dispatched, we're unable to amend the delivery address.

We currently deliver within the UK only.

International delivery is not available at this time.

Orders very rarely go missing, but if yours hasn’t arrived within the expected timeframe, please get in touch through our Contact Us page and we’ll look into it for you.

If you chose a tracked service, it’s also worth checking your Royal Mail Tracking first for the latest delivery information.

No problem. Head over to our Contact Us page and send us a message. We’ll be happy to help.